Sample Report Community Health Audit

DevTools Community Engagement Analysis

Client: CodeFlow Technologies (Hypothetical Developer Platform)
Audit Duration: 4 weeks
Community Size: 15,400 registered members
Analysis Period: 6 months (July-December 2024)

Executive Summary

Health Metrics

18%
Active Member Rate
30-day engagement window
3.2:1
Lurker-to-Contributor
Healthy ratio benchmark
127
Core Contributors
Drive 68% of content

Key Finding

Community shows strong core engagement but significant onboarding gaps. Analysis reveals 73% of new members inactive within 30 days due to unclear value discovery pathways.

Core Deliverable: Community Health Scorecard

Comprehensive analysis of engagement patterns, content performance, and member lifecycle health

Engagement Layer Member Count Activity Level Content Contribution Retention Rate Health Status
Core Contributors 127 (0.8%) Daily 68% of total content 94% 🟢 Excellent
Regular Participants 892 (5.8%) Weekly 22% of total content 76% 🟡 Good
Occasional Lurkers 1,847 (12%) Monthly 8% of total content 45% 🟡 Fair
Inactive Members 12,534 (81.4%) None (30+ days) 2% of total content 12% 🔴 Concerning
TOTAL COMMUNITY 15,400 Mixed 100% 18% 📊 Needs Optimization

Analysis Notes

📊 Strong Core Foundation

127 core contributors create 68% of content with 94% retention. This active nucleus provides stable community value and mentorship capacity.

📉 Onboarding Failure

81.4% inactive membership indicates poor new member experience. Data shows 73% never engage beyond initial registration verification.

📋 Content Quality vs Quantity

High-quality content from core members receives 4x more engagement than newcomer posts. Mentorship programs could bridge this gap.

Support Deliverable: Community Optimization Strategy

Tactical roadmap to improve member onboarding, engagement pathways, and long-term retention

Initiative Target Problem Implementation Timeline Success Metric
New Member Journey 73% never engage post-signup Welcome series + guided first contributions 30 days 40% first-week engagement
Contributor Mentorship Quality gap between new/core content Pair newcomers with core contributors 60 days 30% mentor-to-regular progression
Content Amplification Good content gets buried in noise Weekly highlights + curator roles 14 days 50% increase in content engagement
Inactive Reactivation 12,534 dormant members Targeted campaigns + value reminders 90 days 8% reactivation rate

Implementation Framework

Onboarding Automation

Automated welcome sequences with platform tutorials, community guidelines, and guided contribution prompts. Progressive disclosure of advanced features.

Engagement Scoring

Member health scoring system tracking contribution frequency, quality, and community interaction patterns. Triggers for intervention and recognition.

Moderator Tools

Enhanced moderation dashboard with member journey visibility, content curation workflows, and community health monitoring alerts.

Methodology

Data Sources

  • Platform analytics (Discourse, Slack, Discord)
  • Member behavior tracking and engagement patterns
  • Content analysis and interaction metrics
  • Member surveys and feedback collection

Analysis Framework

  • Member lifecycle cohort analysis
  • Content performance and engagement correlation
  • Social network analysis of contributor relationships
  • Comparative benchmarking against healthy communities

Health Indicators

  • 30/60/90-day member retention rates
  • Content creation and consumption ratios
  • Response time and interaction quality scores
  • Member progression through engagement tiers

Ready for Your Own Community Health Audit?

Get comprehensive analysis and optimization strategy to maximize your community engagement.

Investment: $6.5K
Timeline: 4-week delivery
Deliverables: Health Scorecard + Optimization Strategy